Shipping Policy

Our Commitment to Fast & Reliable Delivery
At VELVORA, we are excited to deliver your favorite styles straight to your doorstep. We work hard to ensure that every order is packed with care and shipped as quickly and safely as possible.

1. Processing Time

Orders are processed within 1–2 business days after confirmation (excluding weekends and public holidays). During peak seasons or promotional periods, processing may take slightly longer.

2. Shipping Methods & Delivery Time

We offer fast & secure shipping via a reliable courier cowitch delivery time ranging from 2 - 5 days. Shipping time after purchase depends on the delivery address (Cairo and Giza-other governorates). Delivery time may vary due to external factors such as weather conditions or delays by the shipping COMPANY.

3. Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. We may offer free shipping promotions on certain orders or above a specific purchase amount.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the courier’s website.

5. Delivery Address

Please ensure your shipping address &contact information is accurate and complete at the time of order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.

6. Question or Concerns Contact Us

For any questions regarding shipping, please reach out to us via:
- Email: velvora.eg@gmail.com 
- Phone/Whats App: 01055244660
- Contact Form: www.velvora-eg.com